AMI B. PATEL


PRODUCT/PROJECT MANAGER LEADER

SKILLS

PROJECT MANAGEMENT

Microsoft Sharepoint

Microsoft Project

Atlassian Jira

DATA

MySQL

IBM Cognos Enterprise

Tableau

Microsoft PowerBI

Microsoft Access

Salesforce

PROGRAMMING

Python

Java

HTML/CSS

C/C++

Javascript

CREATIVE

Adobe Photoshop

Adobe Illustrator


EXPERIENCE

TESLA
FREMONT, CALIFORNIA

ENERGY - PROJECT MANAGEMENT INTERN

SEPTEMBER 2019 - PRESENT

  • Driving continuous improvement across email KPIs that includes deliverability, open rates, click-to-open rates, and conversion rates through data mining and business intelligence gathering
  • Organizing, planning, tracking, and analyzing email campaigns as well as driving velocity of qualified leads into pipeline through unique campaigns
  • Mining customer insights (surveys, chat logs, customer care calls, etc.) to create a database of unique customer use cases for powerful customer testimonials as well as frequently asked questions and customer pain points to address customer concerns
  • Prioritizing and building new content by partnering with cross functional teams to help educate customers
PANASONIC AVIONICS CORPORATION
LAKE FOREST, CALIFORNIA

PROJECT MANAGEMENT INTERN

JULY 2018 - FEBRUARY 2019

  • Supported Project Managers in designing, planning, and managing projects from start to finish by monitoring project deadlines and progress via Sharepoint sites leading to a streamlined view and increase in project velocity
  • Communicated directly with cross-functional teams to provide information on KPIs and company backlog through PowerBI dashboards that provides transparency on company’s work load and deadlines
  • Created and updated work instructions for entire Project Management department’s processes and business flow that teaches better project management practices, increasing project management efficiency
OFFICE OF INFORMATION TECHNOLOGY-UNIVERSITY OF CALIFORNIA, IRVINE
IRVINE, CALIFORNIA

DATA WAREHOUSE/BUSINESS INTELLIGENCE DEVELOPER INTERN

MARCH 2017 – JULY 2018

  • Gathered requirements and data verification for UC Irvine’s financial system, Kuali Financial System upgrade by performing smoke screen tests of reports in IBM Cognos 11 that verified report functionality and quickened report runtime
  • Used IBM Cognos to create, improve, and fix over 130 reports and updating progress through JIRA resulting in an increase in bug burndown by 5%
CIRCLE K INTERNATIONAL-UNIVERSITY OF CALIFORNIA, IRVINE
IRVINE, CALIFORNIA

CLUB PRESIDENT

MARCH 2018 – APRIL 2019

  • Assembled and directed a club officer board of 43 members to plan service and social events, address club issues, and promote club growth while presiding over the largest collegiate community service club in the world with ~430 members
  • Coordinated and cross-collaborated with regional advisors and club presidents to plan and host events with nine sister clubs
CIRCLE K INTERNATIONAL-UNIVERSITY OF CALIFORNIA, IRVINE
IRVINE, CALIFORNIA

WEB DEVELOPMENT INTERN & COMMITTEE ADVISOR

MARCH 2016 – DECEMBER 2016

  • Mentored fellow committee members in creating and updating web pages for the “Under the Sea” theme ucicirclek.com website that resulted in a 15% increase in registration
  • Designed multiple layouts and webpages alongside 9 committee members for the UCI Circle K website(ucicirclek.com) that won first place out of all the sister clubs in California, Nevada, and Hawaii

ABOUT ME


EDUCATION

UNIVERSITY OF SOUTHERN CALIFORNIA
M.S. PROJECT MANAGEMENT
EXPECTED: MAY 2021 | GPA: 4.0

UNIVERSITY OF CALIFORNIA, IRVINE
B.S. BUSINESS INFORMATION MANAGEMENT
B.S. COMPUTER SCIENCE
SEPTEMBER 2015 - JUNE 2019 | GPA: 3.4

HELLO!

My name is Ami Patel and I am currently a M.S. Project Management Candidate at the University of Southern California. My ambitions lie at the crossroads of technology and management as I aspire to become a leading Product Manager to drive new, innovative products that will continue transforming our society.

Outside of work, I enjoy watercolor and calligraphy to create small commemorative pieces for friends and family. Traveling to see new sights and try new foods is exciting because I never know what I might stumble upon. I also play volleyball to put my all on the court as well.

My passion to persevere and understand various perspectives strengthen my ability in building and driving cohesive teams to produce meaningful projects and connections in the community. I aim to serve as a bridge between various parties ranging from consumers to the developer and I am currently looking for opportunities to gain more experience via a career in product management.

RESUME CONTACT ME